SeamlessHR Partners with AOPN to Revolutionise Financial Systems in Nigeria’s Outsourcing Industry

SeamlessHR, a leading African HR and payroll technology firm, has partnered with the Association of Outsourcing Professionals of Nigeria (AOPN) to redefine financial operations within Nigeria’s outsourcing sector. This collaboration is part of a strategic effort to address longstanding challenges in salary disbursement, cash flow management, and payroll inefficiencies that have hindered growth and trust in the industry.

The initiative was launched during a high-level roundtable in Lagos, which brought together over 30 CEOs and managing directors from top outsourcing companies across Nigeria. Mope Abudu, President of AOPN, highlighted the sector’s vital role in the national economy and emphasized its need to embrace digital transformation to stay competitive. She noted that integrating intelligent workforce management and financial systems could significantly improve operational efficiency and innovation in the sector. The event, themed “Enhance Business Efficiency Through Automation and Immersive Workflows,” showcased how modern HR and payroll platforms can revolutionize business performance.

A major point of focus was SeamlessHR’s Embedded Finance solution, which offers a range of financial tools tailored to meet the outsourcing sector’s unique liquidity needs. Among its most notable features is the Earned Wage Access (EWA) system, which allows employees to access their salaries in real-time, rather than waiting for fixed pay cycles. This helps staff manage emergencies and financial obligations without resorting to predatory lending services. Employees can also access low-interest salary advances and use built-in budgeting tools to better plan their finances.

For employers, the benefits are just as significant. According to Oke Egbi, Director of Embedded Finance at SeamlessHR, the system provides payroll credit facilities of up to ₦1 billion, enabling firms to disburse salaries in bulk without relying on external loans. This is especially relevant in an industry plagued by irregular payments and thin profit margins. With SeamlessHR’s platform, payroll becomes more streamlined, transparent, and dependable, improving workforce morale and retention in a highly competitive market.

Egbi further explained that outsourcing firms regularly struggle with inconsistent cash inflows and rising payroll obligations. The embedded finance model integrates capital directly into the payroll process, bridging financial gaps and allowing companies to meet salary obligations without delay. As a result, not only do operations become smoother, but employee satisfaction and productivity are also boosted.

Industry heavyweights such as David Asama Dogeni of UAC Group, Adebola David of Halogen, and Victor Adebayo of Diversity Talent Management were in attendance, along with representatives from leading outsourcing firms including Resource Intermediaries, Phillips Outsourcing, Workforce Group, and Tribest Corporate Support. Together, they discussed the increasing importance of financial technology in transforming workforce management and ensuring resilience in uncertain economic times.

Nigeria’s outsourcing sector, valued at $980 million in 2023 and expected to grow beyond $1.8 billion by 2028, has long struggled with systemic inefficiencies. Challenges such as delayed wage disbursements, outdated payroll systems, and erratic client payments have contributed to high employee turnover and negative brand perceptions. SeamlessHR and AOPN’s partnership signals a proactive shift toward smarter, integrated financial infrastructure that can support sustained industry growth and competitiveness in the years ahead.